Common questions Piper Plumbing & Gas
Short answers to what people ask Craig and Hayley most. If something is leaking right now, ring 0499 319 297 instead.
Plumbing & gas questions
Which towns do you cover?
We’re based in Williamstown and cover the Barossa Valley and Gawler, including Lyndoch, Tanunda, Nuriootpa, Angaston, Kapunda and Mount Pleasant. Further out? Ring and ask. There’s a map on the service areas page.
My hot water has stopped. What should I check?
On an electric unit, check the switchboard for a tripped switch. On gas, see if the pilot light has gone out. Still nothing, or it’s leaking? Ring Craig on 0499 319 297 and tell him what you can see.
How do quotes work?
Quotes are free. Ring, email photos to hello@piperplumbing.au or use the quote form. For most jobs Craig has a look first, and you’ll know the price before any work starts.
Do you come out after hours?
Yes. Burst pipes, sewage, gas smells and no hot water are 24/7 jobs. Ring 0499 319 297 any time.
What should I do if I smell gas?
If you smell gas and there is an immediate danger, leave the area and call 000. For a suspected leak, ring Craig on 0499 319 297. Where it is safe to do so, he can isolate the gas supply, find the leak and repair it.
Do you offer pensioner or veteran discounts?
Yes. Piper offers discounts for eligible pensioners and veterans, and for current Australian Defence Force members. Mention your pensioner, veteran or Defence status when booking to find out more about the discount available.
Question not here? Ring Craig on 0499 319 297 or Hayley in the office on (08) 8472 9507.
Got a job in mind?
Ring Craig on 0499 319 297, or send the details through and Hayley will get back to you.